Direct Ferries booking support
Use this service when your confirmation names Direct Ferries as the seller. It handles payment, ticket documents, changes and cancellations under the booked conditions. Keep your booking reference ready.
Contact
Do you have a question about a booking or a crossing? The right contact is the seller or operator named in your confirmation.
- Direct Ferries support for site bookings
- Operator contacts with phone numbers
Direct Ferries booking
Payment, ticket delivery, change or cancellation for a booking made through Direct Ferries
Nantucket and Vineyard ferries
Check-in, parking and tickets bought directly from Hy-Line, the Island Queen or Freedom Cruise Line
Provincetown ferries
Tickets, luggage and schedule changes with Boston Harbor City Cruises or Captain John Boats
Hy-Line Cruises
For tickets bought directly from Hy-Line, parking and the shuttle in Hyannis, and the ferries to Nantucket and Oak Bluffs. Phone (508) 815-2221.
Island Queen
For the Falmouth - Oak Bluffs ferry, parking in Falmouth and changes to a reservation. Phone 508-548-4800.
Freedom Cruise Line
For the Harwich Port - Nantucket ferry, parking at Saquatucket Harbor and pets or bikes on board. Phone (508) 432-8999.
Boston Harbor City Cruises
For the Provincetown fast ferry from Long Wharf, luggage rules and schedule changes. Phone 888-534-3516.
Captain John Boats
For the Plymouth - Provincetown ferry from Town Wharf. Phone 508-746-2643.